Customer Service Director

3 weeks ago


Montgomery, Alabama, United States Burlington Stores Full time

Job Overview

A dynamic opportunity has arisen for a skilled leader to join our team as a Customer Service Director. This role involves leading day-to-day customer service initiatives, inspiring and motivating colleagues to provide exceptional service. You will be responsible for ensuring a customer-first focus and delivering a consistently great experience to all customers.

Key Responsibilities:

  • Model company core values and maintain a customer-first focus.
  • Drive improvement of friendliness, speed of checkout and customer feedback surveys.
  • Maintain a neat and orderly front-end area.
  • Coordinate meal and break periods and monitor schedule adherence.

Requirements:

  • Flexible schedule including early mornings, nights, weekends and holidays.
  • Lift and move boxes weighing up to 40 lbs.
  • Stand and walk for extended periods.

This is an excellent opportunity to work in a fast-paced environment with a competitive wage of $13 per hour and flexible hours. Part-time associates may be eligible for benefits, paid time off, and holidays. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and communities.



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