Customer Service Director
3 weeks ago
Job Overview
A dynamic opportunity has arisen for a skilled leader to join our team as a Customer Service Director. This role involves leading day-to-day customer service initiatives, inspiring and motivating colleagues to provide exceptional service. You will be responsible for ensuring a customer-first focus and delivering a consistently great experience to all customers.
Key Responsibilities:
- Model company core values and maintain a customer-first focus.
- Drive improvement of friendliness, speed of checkout and customer feedback surveys.
- Maintain a neat and orderly front-end area.
- Coordinate meal and break periods and monitor schedule adherence.
Requirements:
- Flexible schedule including early mornings, nights, weekends and holidays.
- Lift and move boxes weighing up to 40 lbs.
- Stand and walk for extended periods.
This is an excellent opportunity to work in a fast-paced environment with a competitive wage of $13 per hour and flexible hours. Part-time associates may be eligible for benefits, paid time off, and holidays. Our store teams work hard and have fun together, making a difference in the lives of customers, colleagues, and communities.
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Customer Experience Director
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Customer Service Specialist
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