Housekeeping Team Lead
4 days ago
Vail Resorts is seeking a highly skilled and detail-oriented Housekeeping Team Lead to join our team. As a key member of our housekeeping department, you will be responsible for ensuring the cleanliness and maintenance of our facilities, providing exceptional customer service, and leading a team of housekeeping staff.
Key Responsibilities- Clean and maintain guest units, offices, and common areas to meet Vail Resorts' quality and safety standards.
- Replenish amenities and supplies in guest units, offices, and common areas.
- Maintain inventory and organization of housekeeping supplies.
- Report any lost and found items, damage, safety concerns, maintenance needs, accidents, or injuries to management.
- Train, monitor, and delegate tasks to new employees to ensure adherence to company housekeeping policy and standards.
- Provide excellent customer service to guests, teammates, and management.
- Perform lawn maintenance, handle resort trash, compost, and recycling, and check in weekly food and beverage deliveries.
- Provide day-to-day work direction for team members and enforce policies, procedures, and safety guidelines.
- Hold daily team meetings and weekly safety meetings with the manager.
- 1-3 years of previous housekeeping experience preferred, with guest service or hospitality experience a plus.
- Must be able to communicate in English, with bilingual skills a plus.
- Ability to work a flexible schedule, including split shifts, nights, holidays, and weekends.
- Must be able to lift and carry up to 50 lbs and stand for extended periods.
- Detail-oriented, self-motivating, and strong communicator, both written and verbal.
- Competitive pay rate of $27.44 per hour.
- Free passes for employees, employee discounted lift tickets for friends and family, and free ski lessons.
- Employee discounts on lodging, food, gear, and mountain shuttles.
- 401(k) Retirement Plan.
- Employee Assistance Program.
- Excellent training and professional development opportunities.
- Referral Program.
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