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Customer Service Associate
2 months ago
We are seeking a highly skilled Customer Service Representative to join our team at The Bachrach Group LTD. This role involves providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, addressing product and delivery concerns
- Enter orders into internal systems and perform data entry tasks
- Elevate customer concerns to management as needed
- Accurately document customer interactions
Requirements:
- Previous customer service experience in a call center, retail, or service industry setting
- Proficiency in Microsoft Office and various computer systems
- Positive, friendly, and professional demeanor
About Us:
The Bachrach Group LTD. is a national leader in staffing and executive search, dedicated to sourcing top-notch talent for nearly 50 years. Our commitment to excellence has earned us a reputation as a trusted partner in building better workforces.