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Customer Service Associate

2 months ago


Farmingdale, Maine, United States The Bachrach Group Full time
Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at The Bachrach Group LTD. This role involves providing exceptional customer service, responding to inquiries, and resolving issues in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries via phone, addressing product and delivery concerns
  • Enter orders into internal systems and perform data entry tasks
  • Elevate customer concerns to management as needed
  • Accurately document customer interactions

Requirements:

  • Previous customer service experience in a call center, retail, or service industry setting
  • Proficiency in Microsoft Office and various computer systems
  • Positive, friendly, and professional demeanor

About Us:

The Bachrach Group LTD. is a national leader in staffing and executive search, dedicated to sourcing top-notch talent for nearly 50 years. Our commitment to excellence has earned us a reputation as a trusted partner in building better workforces.