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Club Hospitality Specialist

1 week ago

Arlington, Virginia, United States Fitness Connection Full time
Job Title:
Gym Front Desk Associate

Description:
Our team at Fitness Connection is seeking a highly motivated and friendly individual to join our front desk team as a Gym Front Desk Associate. As a key representative of our brand, you will provide exceptional customer service to our members and guests while creating a welcoming atmosphere in our gym.

Main Responsibilities:
- Provide top-notch customer service to our members and guests.
- Ensure a smooth and efficient check-in process for members and guests.
- Answer phone calls and respond to inquiries in a professional manner.
- Maintain a clean and organized front desk area, restocking supplies as needed.
- Assist with any other operational duties requested by management.

Key Skills:
- Excellent communication skills (verbal and written).
- Ability to understand and follow verbal and written instructions.
- Interpret business communications and effectively communicate with team members and guests.
- Previous experience in hospitality or customer service preferred but not required.