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Service Leader

2 months ago

Pineville, North Carolina, United States Chipotle Mexican Grill Full time

Job Summary

The Service Leader is a key member of the restaurant team, responsible for ensuring a positive customer experience by maintaining a clean, organized, and safe environment. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Maintain a clean and organized restaurant, including the dining area, kitchen, and restrooms
  • Ensure that all food is prepared and served safely and to the highest quality standards
  • Train and develop front-of-house crew members to provide excellent customer service
  • Monitor and maintain accurate inventory levels and manage supplies
  • Assist with scheduling, timekeeping, and payroll administration
  • Collaborate with the kitchen team to ensure seamless service and high-quality food
  • Address customer complaints and concerns in a professional and courteous manner
  • Participate in ongoing training and development to stay up-to-date on company policies and procedures

Requirements

  • Previous experience in a restaurant or food service environment
  • Strong leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Knowledge of food safety and sanitation procedures
  • Ability to lift up to 50 pounds and stand for long periods of time
  • High school diploma or equivalent required

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A fun and dynamic work environment
  • Discounts on food and merchandise