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Lead Team Member

2 months ago

North Richland Hills, Texas, United States pOpshelf Full time
About pOpshelf

pOpshelf is a dynamic retail company that offers a unique shopping experience for customers. Our mission is to provide Fun Finds for Less through a fun and stress-free shopping destination for everyday and special items.

Job Summary

The Lead Team Member plays a crucial role in maintaining a clean, well-organized store environment and creating a customer-first culture. This position involves assisting customers, operating a cash register, stocking and recovering merchandise, and performing other duties as assigned by the Store Team Leader to maximize store profitability and customer satisfaction.

Key Responsibilities
  • Provide exceptional customer service to exceed customer expectations
  • Model product knowledge and selling techniques to enhance the customer experience
  • Maintain a safe, clean, and well-organized store environment
  • Assist in merchandising the store to create an appealing and engaging atmosphere
  • Operate cash register and scanner to process customer transactions
  • Perform daily and weekly cleaning responsibilities to ensure a superior customer shopping experience
Requirements
  • Effective interpersonal and oral communication skills
  • Understanding of safety policies and practices
  • Ability to read and follow planogram and merchandise presentation guides
  • Ability to perform mathematical calculations and operate cash register functions
  • Knowledge of cash handling procedures and facility control policies
Working Conditions

The Lead Team Member will work in a fast-paced environment with moderate noise levels. The position requires frequent walking, standing, and bending, as well as occasional lifting of up to 40 pounds. The employee may be exposed to strong scents and fragrances, wet floor surfaces, and household and industrial cleaning solutions.