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Service Technician for Office Equipment

2 months ago


Denver, Colorado, United States All Copy Products Full time

Service Technician for Office Equipment

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Position Overview: Do you have a passion for hands-on technical work involving electrical and mechanical systems? Are you interested in a role that allows you to work outside of a traditional office environment? If you excel at providing customer support and resolving technical challenges, we invite you to consider this opportunity.

At All Copy Products, our mission is to empower our clients by optimizing technology, enhancing operational efficiency, mitigating business risks, and maximizing their return on investment. Utilizing our extensive knowledge and experience, we provide tailored solutions for designing, developing, and implementing comprehensive technology services that align with client requirements.

As a rapidly expanding organization, we are in search of skilled individuals to join our team. We are particularly interested in candidates who are collaborative, innovative, and dedicated to delivering exceptional customer service, as well as those eager to leverage their abilities for professional growth.

Key Responsibilities: As a Service Technician, your primary duties will include responding to service requests from clients requiring repairs on their office technology equipment. You will travel to client locations, diagnose issues, and perform necessary repairs on copiers and printers. Additionally, you will conduct inspections, execute routine and preventative maintenance, and replace any components that are nearing the end of their lifecycle. Effective communication with clients regarding repair statuses, ordering parts, and scheduling follow-up visits will also be part of your responsibilities.

You will receive uniform shirts, a laptop, a smartphone allowance, and a company vehicle, and you will be responsible for maintaining accurate inventory and vehicle stock.

Compensation and Benefits: We offer a competitive hourly wage ranging from $20 to $25, based on experience, along with a bonus program and a comprehensive benefits package. This position operates Monday through Friday, from 8 AM to 5 PM. We provide full training and welcome applicants from various industries or technical training backgrounds.

Qualifications:

  • Strong customer service skills
  • Preferred training through employment or a technical college in fields such as automotive repair, computer repair, or aviation; relevant personal experience will also be considered.
  • Proficiency in Microsoft Office applications
  • Clean driving record with no DUI convictions or reckless driving incidents in the past five years.
  • Willingness to undergo a criminal background check.
  • Professional appearance; no offensive tattoos are allowed, and excessive tattoos may need to be covered.
  • Must have parking available for taking a company vehicle home daily.

About Us: At All Copy Products, we are committed to assisting our clients by optimizing technology, enhancing productivity, reducing business risks, and maximizing return on investment. We have been recognized as one of the fastest-growing companies in Colorado and have consistently achieved double-digit growth since 2000.

We value hard work, employee recognition, teamwork, and collaboration as essential components of our success. We are dedicated to giving back to our community and actively participate in various charitable events through our partnerships and company-sponsored initiatives.

Join us to explore numerous career paths and opportunities for advancement within our organization.