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Facility Solutions Manager

2 months ago

Oak Lawn Illinois, United States City Wide Facility Solutions Full time
About City Wide Facility Solutions

City Wide Facility Solutions is a leading provider of building maintenance services, offering a comprehensive solution for all facility needs. We are a sales and management company that prides itself on delivering exceptional customer service, growth, and innovation.

Job Summary

We are seeking an experienced Facilities Solutions Manager to join our team. The successful candidate will be responsible for cultivating and expanding client relationships, ensuring high retention rates, and exploring opportunities for service diversification and expansion.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and retention.
  • Operational Excellence: Oversee the delivery of services across all client sites, maintaining the highest standards of quality and compliance.
  • Strategic Problem Solving: Address and resolve client concerns, coordinate site visits, and develop strategic solutions to enhance client satisfaction and operational efficiency.
  • Technology and Reporting: Utilize City Wide's CRM to manage client interactions, service schedules, and performance reporting.
Ideal Candidate

We are looking for a highly motivated and experienced professional with a proven background in account management, sales, or a similar field within the service industry. The ideal candidate will possess:

  • Strong Leadership Skills: Experience in managing diverse teams and driving results.
  • Excellent Problem-Solving Skills: Ability to analyze complex problems and develop effective solutions.
  • Technological Aptitude: Proficiency in CRM systems and Microsoft Office.
  • Results-Driven: Motivated by a fast-paced, results-driven environment.
Compensation and Benefits

We offer a competitive salary range of $70,000 - $80,000, as well as a comprehensive benefits package, including:

  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • 401(k) Matching: Employer-matched retirement savings plan.
  • Paid Time Off: Generous paid vacation and sick leave.
  • Cell Phone Reimbursement: Reimbursement for business-related cell phone expenses.
  • Flexible Schedule: Ability to work a flexible schedule to meet business needs.