Pharmacy Operations Manager

2 months ago


Palm Bay, Florida, United States Walgreens Full time
Job Description:

As a Pharmacy Operations Manager at Walgreens, you will be responsible for overseeing the day-to-day operations of the pharmacy, ensuring efficient workflow and a positive patient experience. This role requires a strong leader who can manage a team of pharmacy technicians and cashiers, while also maintaining a high level of customer service.

Key Responsibilities:
  • Manage pharmacy operations, including patient registration, prescription data entry, and medication preparation.
  • Supervise pharmacy technicians and cashiers, providing guidance and support as needed.
  • Ensure compliance with state and federal laws, as well as company policies and procedures.
  • Develop and implement processes to improve pharmacy efficiency and customer satisfaction.
  • Collaborate with the Pharmacy Manager to achieve business objectives and improve financial performance.
  • Lead performance management of technicians, including making decisions regarding discipline and termination.
  • Assist with training and development of pharmacy technicians, ensuring they have the necessary skills and knowledge to perform their duties.
Requirements:
  • High School Diploma or equivalent required.
  • PTCB or ExCPT certification required (except in Puerto Rico).
  • One year of work experience as a pharmacy technician in a retail or hospital setting required.
  • Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
  • Requires willingness to work flexible schedule, including evening and weekend hours.
Preferred Qualifications:
  • Previous people management/leadership experience.
  • Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.


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