Mobile Service Expert

4 days ago


Palm Bay, Florida, United States Cell Touch Full time
Job Summary
As a Mobile Service Expert with Cell Touch, you will provide top-notch customer service and sales support in a fast-paced retail environment. Your primary responsibility will be to facilitate the sale of cellular devices and wireless services, while also maintaining store operations and developing product knowledge.

Responsibilities
Some of your key responsibilities will include:
  • Facilitating retail sales of cellular devices and wireless services.
  • Maintaining store operations, including opening and closing duties, inventory control, cash management, and general cleaning.
  • Developing continuous, up-to-date knowledge of Metro by T-Mobile products and services.
  • Providing exceptional customer service, answering customer questions, and creating selling opportunities.

Requirements
To succeed in this role, you will need to possess excellent communication and interpersonal skills, ability to build relationships and adapt to a diverse customer base, transportation to and from work for all scheduled shifts, willingness to role play and practice skills outside of comfort zone, and previous experience in wireless retail, customer service, or sales-based environment.

What We Offer
We offer a competitive salary of $50,000 - $65,000 per year, plus commission pay, along with dental insurance, flexible schedule, health insurance, vision insurance, and supplemental pay opportunities through commission pay, and education assistance.

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