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1 month ago
This position is responsible for managing the day-to-day operations of a Circle K operated restaurant. The Restaurant Manager has full responsibility for the business including people, operations, and financial metrics. This position reports directly to the Restaurant District Manager.
Key Responsibilities:
- Provides excellent guest service in a fast and friendly manner; coaches and corrects team members as necessary
- Recruits, interviews, selects, hires, and completes onboarding for all positions
- Maintains a clean restaurant environment by cleaning and performing general housekeeping duties. Delegates job responsibilities and shift duties and follows up to ensure completion
- Establishes build to's and maintains the production management system
- Directs team and ensures all food items are prepared and served in accordance with all Brand, Company, and health department regulations
- Supervises and coaches team members to follow guidelines for food preparation and production management
- Ensures team members are properly trained on Brand and Company standards on an ongoing basis
- Cascades all relevant information and maintains communication board
- Implements new Brand campaigns and conducts new product training
- Ensures product quality, food safety, and operational standards are met
- Monitors and ensures accuracy of all cash, sales, and inventory control records
- Communicates as required with Restaurant District Manager
- Responsible for completing all daily, weekly, and period paperwork, inventory counts, cash counts, truck orders, schedules, and any other administrative duties as required
- Guarantees a safe environment for team members and guests by following all government laws and safety codes, and reports facility issues to maintenance
- Completes reports on all incidents following our 5-minute rule policy
- Ownership for all financial and operational metrics, resulting in a profitable restaurant
- Conducts team member check in's and provides positive feedback badges in Workday; uses recognition to reinforce positive behaviors and performance
- Implements progressive discipline to address deficiencies in performance or failure to adhere to company policies or regulatory requirements
- Responsible for training a Restaurant Assistant Manager to be capable of successfully operating the restaurant in the absence of the RGM
- Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win
- Medical, Dental, Vision, Term Life and AD&D plans
- Flexible spending and health savings accounts
- Short-Term and Long-Term Disability
- Vacation, Holiday, Personal, and Sick paid time off
- Matching 401(k)
- Tuition Reimbursement
- Stock Purchase Plan
- Employee Discount Program
- Discount Meal Benefit
- Wellness Plan
- Mobile Phone Benefit
- Quarterly incentive plan
- Wait periods may apply
- Minimum 2 years restaurant management experience required
- Proficient in Microsoft Office Suite
- Valid state Driver's License required
- Serv Safe Manager certification preferred
- Open availability required
- Excellent communication skills
- Motivates, coaches, and leads team members
- Acts with integrity; keeps commitments
- Contagious positive attitude
- Conflict management skills
- Exhibits a sense of urgency
- Leads by example
- Focuses on achieving results while having fun
- Team player who can work well with others or independently
- Frequently bend, twist at waist, kneel, squat, stand, and walk
- Occasionally climb and descend ladders
- Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
- Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead
- Push, pull, lift, and carry up to 10 lbs. frequently and up to 50+ lb. occasionally, including lifting from ground to overhead