HVAC Service Director for Commercial Operations
4 weeks ago
As a full-service MEP contractor, we pride ourselves on delivering comprehensive solutions and unmatched service to our commercial customers. For over 50 years, we've been dedicated to quality and expertise in specialties like New Construction, Mechanical Service, Industrial Refrigeration, and Manufacturing.
A Day in the Life of an HVAC Service ManagerWe're seeking an accomplished Service Manager to lead day-to-day field service operations. As a champion for our brand, you'll collaborate with teammates and demonstrate our company values to the community. Your responsibilities will include:
- Directing field service teams to ensure exceptional safety culture, customer care, talent development, and business growth.
- Cultivating lasting relationships with customers and working with both current and potential customers to qualify service needs.
- Developing estimates that drive business growth in the region.
- Coaching, teaching, and engaging technicians to deliver high-quality services.
To succeed in this role, you'll need:
- A strong background in developing high-performing service teams through coaching, motivating, recruiting, and performance management.
- Commercial HVACR service experience to provide support to technicians for service issues.
- Industry-related Service Manager or Service Supervisor experience.
- Excellent communication, interpersonal, and customer service skills.
- Ability to manage customer relationships, perceptions, and expectations.
- Strong problem-solving and critical thinking skills to provide innovative solutions.
We offer a competitive salary range of $90,000 - $110,000 per year, depending on experience, plus benefits including:
- 401(k) plan with company match.
- PTO and paid holidays.
- Excellent medical, dental, life, vision, and disability benefits.
- Employee Assistance Program.
- Employee referral incentives.
We're an equal opportunity employer, committed to diversity and inclusion. If you're passionate about delivering exceptional service and driving business growth, apply today.
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