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Customer Service Representative

3 weeks ago

Mt Morris, Michigan, United States Admiral Full time
Overview:

We're a dynamic retail hub where customers find more than just snacks and fuel. They discover smiling faces, helpful service, and a welcoming atmosphere. As part of our team, you'll be the heartbeat of our store, ensuring seamless operations, happy customers, and a positive experience.

Why Join Us:

  • A Fun and Friendly Atmosphere: Be part of a supportive team that encourages collaboration and growth.
  • Growth Opportunities: We believe in promoting from within and supporting your career development.
  • Flexible Scheduling: We understand the importance of work-life balance.
  • Paid Time Off: Earn time off to relax and recharge, knowing your hard work is valued.
  • Retirement Savings Plan: Plan for your future with our 401(k) program, featuring a generous 6% match.
  • Weekly Pay: Enjoy the convenience and security of receiving your paycheck every week.
  • Pay Rate: $10.33/HR

Responsibilities:

  1. Customer Service Superstar: Greet customers with a friendly smile, offer assistance, and ensure a pleasant shopping experience.
  2. Sales Floor Guru: Keep our shelves perfectly stocked, displays appealing, and store clean, making it the go-to spot for convenience.
  3. Upselling Ace: Master the art of upselling and suggestive selling, elevating the customer experience by recommending products that complement their purchase.
  4. Brand Ambassador Extraordinaire: Champion our brand by encouraging customers to join our loyalty rewards program, highlighting exclusive benefits and personalized offers.
  5. Cash Handling Pro: Efficiently manage the cash register, handle transactions with a smile, and keep financial flow seamless and accurate.
  6. Safety Champion: Maintain a safe and welcoming environment for customers and colleagues alike, adhering to safety guidelines and protocols.
  7. Team Player: Collaborate with colleagues to ensure smooth operations, always ready to lend a hand wherever needed.
  8. Facility Maintenance Expert: Take pride in maintaining a clean and inviting store, including cleaning restrooms, tidying up inside and outside, emptying trash bins, and refilling window washing stations.
  9. Environment Ambassador: Actively participate in keeping our outdoor space clean and welcoming, contributing to a positive environmental impact and great customer experience.
  10. Other Duties as Assigned: