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Field Service Technician

1 month ago

Tomah, Wisconsin, United States USEMCO Full time
Job Title: Field Service Technician

We are seeking a skilled Field Service Technician to join our team at USEMCO. As a Field Service Technician, you will be responsible for diagnosing and repairing equipment problems, performing start-up service, and providing customer training for a variety of company products.

Key Responsibilities:
  • Perform equipment start-up service on sewage treatment lift stations, control panels, and water booster stations.
  • Diagnose mechanical, electrical, and hydraulic lift station failures, making required repairs.
  • Design and fabricate required repair parts on-site.
  • Train customer maintenance personnel on-site in product maintenance and repair techniques.
  • Perform programming functions on programmable equipment.
  • Drive a company motor vehicle to customer locations.
  • Assist in shop testing of company products, reading and understanding shop drawings, electrical schematics, and engineering specifications.
Requirements:
  • Requires education generally equivalent to an associate degree in maintenance procedures or another related discipline.
  • 6 to 12 months related experience in product start-up and repair techniques.
  • Possess a valid driver's license.
  • Read and interpret information such as maintenance procedures, customer service-related documents, and maps.
  • Write service reports and customer service-related correspondence.
  • Good oral communication skills to discuss product start-up, warranty, and repair-related issues with customers.
  • Operate a variety of tools and equipment such as a cell phone, calculator, hand tools, power tools, electrical test meters, welders, and acetylene torches.
Benefits:
  • Medical, Dental & Vision Insurance
  • Flex Spending Account (FSA)
  • Mental Health Wellness Program (EAP)
  • Employer Paid Life & AD&D Insurance
  • Employer Paid Short- & Long-Term Disability Insurance
  • Critical Illness and Accident Insurance
  • Paid Time Off (PTO)
  • 10 Paid Holidays
  • 401(k) - Eligible to contribute at the time of hire w/Employer Match after 6 months
  • Profit Sharing
  • Steel Toe Boot Reimbursement Program
  • Prescription Safety Glasses Assistance Program