Golf Club Support Representative

1 week ago


Dallas, Texas, United States Callaway Golf Full time

About the Job

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We are seeking a skilled Customer Service Representative to join our team at Callaway Golf. This role involves handling customer inquiries, resolving issues, and building strong relationships with customers.

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Responsibilities

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  • Customer Support: Handle high-volume customer inquiries and resolve issues in a professional and courteous manner.
  • Product Information: Provide accurate product information to customers, including features, benefits, and pricing.
  • Relationship Building: Foster strong relationships with customers by providing exceptional service and exceeding their expectations.
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Requirements

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  • Education: Bachelor's degree (B.A.) from four-year college or university.
  • Experience: Minimum 3 years related golf or customer service experience.
  • Skills: Excellent communication and problem-solving skills, proficiency in SAP-Sales Inquiry, order entry, and return authorizations.
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Benefits and Compensation

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  • Hourly Rate: $26.49-$31.78 per hour.
  • Work Environment: Designated professional office workstation and environment.
  • Physical Requirements: Extensive use of office equipment, simple grasping, and reaching above shoulder level.
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Disclaimer: Job description may change by management at any time. Other duties may apply. Nothing in this position description changes the at-will employment relationship existing between the Company and its employees.



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