Insurance Customer Service Coordinator

2 weeks ago


Imperial, Missouri, United States Scott Brase - State Farm Agent Full time

We are seeking a detail-oriented and customer-centric professional to join our team as an Insurance Customer Service Coordinator. As a key member of our State Farm Agent Team, you will be responsible for establishing and maintaining strong relationships with clients, providing personalized support and guidance throughout their insurance journey.

Key Responsibilities:
  • Respond to customer inquiries and concerns in a timely and professional manner, ensuring resolution and satisfaction.
  • Work closely with the agent to identify customer needs and develop targeted marketing strategies, driving business growth and revenue.
  • Maintain accurate records and reports, tracking customer interactions and providing valuable insights for future sales and marketing efforts.
Requirements and Qualifications:
  • Excellent communication and problem-solving skills, with the ability to think critically and outside the box.
  • A high level of organization and attention to detail, ensuring accuracy and precision in all aspects of the job.
  • A passion for delivering exceptional customer service, with a focus on building trust and rapport with clients.
  • Able to obtain a Property and Casualty license and complete any required training programs.
What We Offer:
  • An estimated salary of $50,000 - $70,000 per year, based on experience and performance.
  • A dynamic and supportive work environment, with opportunities for growth and advancement within the company.


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