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Care Coordinator and Scheduler
2 months ago
Job Title: Care Coordinator and Scheduler
Location: A Place at Home
About Us: A Place at Home is a leading provider of senior care services dedicated to empowering seniors to maintain their independence and quality of life at home. Our mission is to deliver tailored care solutions that enhance the well-being of seniors in our community.
Position Overview:
We are in search of a Care Coordinator and Scheduler. This role is pivotal in overseeing the scheduling of caregivers and clients. The ideal candidate will thrive in a dynamic environment, showcasing exceptional communication skills, the ability to prioritize effectively, and strong problem-solving capabilities.
Key Responsibilities:
1. Develop and oversee schedules for clients and caregivers.
2. Pair caregivers with clients based on their skills, personalities, and preferences.
3. Address urgent care requests, manage unconfirmed shifts, and respond to caregiver absences.
4. Record changes, cancellations, and noteworthy occurrences.
5. Keep precise records for both clients and caregivers.
6. Communicate effectively with all team members, clients, and their contacts.
7. Participate in on-call duties as required.
Skills/Qualifications:
- 2-3 years of experience in an administrative role, ideally within the home care sector.
- 2-3 years of experience in a caregiving position.
- Must be willing to undergo background checks and drug screenings.
- Proficient in computer applications, including MS Word, Excel, and other relevant software.
- Strong interpersonal and communication skills.
- Ability to excel in a fast-paced environment while managing multiple tasks.
- Competent internet skills, including familiarity with email and group messaging platforms.
Characteristics:
We are looking for a proactive individual with a positive outlook who possesses critical thinking skills. The ideal candidate should be enthusiastic, mature, and capable of fostering and maintaining relationships. The ability to work independently or collaboratively as part of a team is essential, along with being organized, efficient, and able to follow instructions.
We look forward to discussing this opportunity with you further.
