IT Field Technician

3 days ago


Butte, Montana, United States MONTANA PRECISION PRODUCTS Full time
Job Title: IT Field Technician

Montana Precision Products is seeking a highly skilled IT Field Technician to join our team. As an IT Field Technician, you will play a crucial role in maintaining and supporting our technology infrastructure.

Responsibilities:
  • Maintain and update technical documentation and manuals.
  • Keep track of IT inventory.
  • Responsible for company backups and restore process using Veeam Software.
  • Set up new user accounts and profiles.
  • Responsible for printer cartridge management.
  • Repair motherboards and upgrade firmware.
  • Act as the first responder to onsite technology incidents and requests.
  • Assist in constructing technology guidelines and safeguards of company assets.
  • Install and upgrade anti-virus software to ensure security at the user level.
  • Perform tests and evaluations on new hardware.
  • Establish good relationships with all departments and colleagues.
Requirements:
  • 1-2 years of experience in the IT field as a consultant or member of an IT Department.
  • Functional understanding of TCP/IP networks and communication/security protocols.
  • Must be able to quickly learn and adopt new technologies.
  • Experience diagnosing and troubleshooting computer and server hardware.
  • Experience navigating and troubleshooting operating systems.
  • Willingness to troubleshoot and resolve technology-related issues for clients.
  • Willingness to work in a supportive team environment as well as independently.
  • Good analytical and problem-solving skills.
  • Dependable and flexible when necessary.
  • High School Diploma or GED.
  • Pass a pre-employment drug screen and background check.
  • U.S. person status required.
Desired:
  • Prior experience working with multiple systems in a high-availability environment.
  • Strong understanding of computer network infrastructure.
  • Ability to implement, administer, and troubleshoot network infrastructure devices.
  • Knowledge of application transport and network infrastructure protocols.
  • Knowledge of Mitel/ShoreTel IP-based phone system.
  • Test, implement, and monitor servers, including database, email, file/print, and backup servers and their associated hardware and software.
  • Certifications in Microsoft Server 2016, 2018, 2019 environments.
  • In-depth knowledge of Windows 10 and 11.
  • Excellent interpersonal and communication skills.
  • Certifications in CompTIA Network +, Windows 10, and Active Directory.

Montana Precision Products is an Equal Opportunities Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to U.S. export-controlled technology. Montana Precision Products will require proof of status prior to employment.



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