Fitness Team Associate
1 month ago
We are seeking a highly motivated and enthusiastic Team Member to join our team at Planet Fitness. As a Team Member, you will be responsible for creating a positive member experience by providing exceptional customer service to our members, prospective members, and guests.
Key Responsibilities:- Customer Service: Greet members, prospective members, and guests, providing exceptional customer service and ensuring a positive experience.
- Front Desk Operations: Handle all front desk related activities, including answering phones, checking members in, new member sign-ups, and taking prospective members on tours.
- Account Management: Facilitate needed updates to member accounts and respond to member questions and concerns in a timely and professional manner.
- Club Maintenance: Assist in maintaining the neatness and cleanliness of the club.
- Customer Service Background: Preferred, but not required.
- Basic Computer Proficiency: Required.
- Passion for Fitness and Health: A must.
- Upbeat and Positive Attitude: Essential.
- Punctuality and Reliability: A must.
- Free Black Card Membership: Enjoy all the benefits of being a Planet Fitness member.
- Access to Company Audible Account: Stay entertained and informed with our company-provided Audible account.
- Opportunities for Advancement: Grow your career with us.
- Ongoing Leadership Training: Develop your leadership skills and become a leader in our company.
- Full-Time Employee Health Insurance: Take care of your health and well-being.
- Free Staff Lunch Each Month: Enjoy a free meal on us.
- Personal Finance Class: Learn how to manage your finances effectively.
- 401K with Up to 4% Match: Plan for your future with our 401K plan.
- Continual Standing and Walking: Be on your feet and moving throughout your shift.
- Continual Talking: Engage with members and guests throughout your shift.
- Occasional Lifting: Lift up to 50 pounds as needed.
- Toxic Chemicals: Be aware of potential toxic chemicals in the club.
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