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Lead Systems Operations Engineer

2 months ago

Annapolis Junction, Maryland, United States DCCA Full time

DCCA is a veteran-owned IT firm dedicated to delivering cutting-edge solutions to various government entities and commercial organizations since 1982. We take pride in offering career advancement opportunities along with a competitive salary and benefits package. For more information, please visit our website.

Position: Lead Systems Operations Engineer

Note: An active TS/SCI with Polygraph is required for consideration.

For over four decades, DCCA has been a trusted provider of a wide array of IT services, empowering government and commercial clients to maintain confidence in their IT frameworks. Our expertise allows organizations to swiftly and effectively upgrade their technology, ensuring operational efficiency. With a proven history of success, our clients can trust DCCA to resolve any challenges, enabling them to concentrate on their core missions.

At DCCA, we foster a workplace culture grounded in integrity and inclusivity, encouraging our employees to develop valuable skills and forge lasting relationships. As a veteran-owned enterprise, we recognize the significance of attracting a diverse workforce, which enriches our problem-solving capabilities. Join our team, where a people-first approach and a commitment to excellence are paramount.

Key Responsibilities:

  • DCCA is looking for a Lead Systems Operations Engineer to join our operations team, providing systems administration for NiFi systems, including system architecture, testing, and maintenance support. Collaborate effectively with fellow engineers on technical initiatives. Assess all components of a system to ensure optimal performance and interaction. Responsibilities include system configuration, monitoring, NiFi dataflow setups, troubleshooting, and implementing corrective measures to maintain operational readiness.
  • The Engineer will manage the configuration and upkeep of production and pre-production servers and systems. When authorized, they will research and initiate IT equipment purchases, facilitate equipment transfers, and identify Power, Space, and Cooling (PSC) requirements. User support for NiFi will also be provided, including phone and email assistance, optional training, and outreach.
  • Hands-on system administration support will be part of a team responsible for maintaining primarily Linux servers, including services such as VMWare, VDI, DNS/DHCP, file management, virus protection, application installation, and similar services. Additional duties involve monitoring and initial troubleshooting of Linux-based systems. Team responsibilities include executing daily 24/7 system administration tasks, implementing NiFi software updates, performing system upgrades, evaluating and applying patches, and resolving software-related issues associated with Linux systems. General troubleshooting on client systems, maintaining operational data, and monitoring system configurations to ensure data integrity are also required.

Required Qualifications:

  • Experience with complex dataflow management using NiFi.
  • Strong understanding of network protocols.
  • Proven customer support experience.
  • A minimum of 19 years in Systems Administration, including user account management, server subsystem configuration, network management, software installation, backups, configuration management, and general system maintenance.
  • At least 19 years of cross-platform system administration experience (Linux, Solaris, Windows).
  • Comprehension of fundamental networking and distributed computing concepts, as well as performance tuning and capacity planning for servers (both hardware and software).
  • Proficiency in writing scripts in VBScript, Perl, or Shell.
  • Experience with NIS or Active Directory for cross-platform management.
  • Familiarity with server virtualization.
  • Experience managing power, space, and cooling challenges.

Preferred Qualifications:

  • Skilled in scripting with Python, Bash, and Perl, along with system administration automation.
  • Contribute to the overall modernization of the enterprise.
  • Experience in designing and implementing hardware architecture.
  • Linux expertise with performance tuning (including kernel-level TCP session optimization).
  • Familiarity with NiFi functionalities.
  • Ability to understand analytical needs and requirements.
  • Experience with installation and configuration in FOSS/COTS/GOTS environments; familiarity with SALT functionality is preferred.
  • Participate in analyzing new hardware/software requirements and engage in client requirements reviews and meetings regarding customer issues.

At DCCA, we believe that retaining top talent is essential to delivering unparalleled services to our clients. We achieve this through our unwavering commitment to fostering a positive culture and offering comprehensive benefits.

Competitive Compensation: DCCA is dedicated to ensuring that our salaries reflect the skills and expertise of our employees. We conduct annual salary reviews to maintain equitable pay across the company and industry.

Growth Opportunities: We prioritize your professional development, offering upskilling programs, recertification support, and various opportunities for career advancement.

Emphasis on Inclusivity: Our culture promotes respect, equity, and opportunity, supported by numerous business resource groups and connection opportunities.

Empowering Health: Our benefits package, which includes healthcare, paid time off, and flexible 401(k) options, encourages a healthy and fulfilling lifestyle both at work and beyond. For more details, please visit our Benefits page.

Mission-Focused Work: From defense to health IT management, DCCA provides opportunities to work on innovative projects that enhance lives and address contemporary IT challenges.

DCCA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.