Intake Coordinator
3 weeks ago
Job Summary: We are seeking a highly motivated and organized Intake Coordinator to join our team at Believe Therapies LLC. As a key member of our client services team, you will play a vital role in ensuring a seamless onboarding experience for our clients.
Key Responsibilities:
- Provide exceptional customer service to clients and their families, ensuring a positive and empathetic experience.
- Coordinate the intake process, including scheduling evaluations, verifying insurance, and obtaining necessary authorizations.
- Maintain accurate and up-to-date client records, including demographic information, insurance details, and billing data.
- Collaborate with our therapy team to ensure timely and efficient scheduling of evaluations and appointments.
- Monitor and track client statistics, including new patient referrals and evaluation conversions.
- Participate in weekly reviews and peer feedback to continuously improve performance and contribute to a positive team environment.
Requirements:
- Bilingual skills (English and another language) are required.
- High school diploma or equivalent is required; a positive outlook, confidence, and excellent communication skills are essential.
- Ability to work in a fast-paced environment, adapt to change, and maintain a high level of organization and attention to detail.
- Flexibility to work a full-time schedule, with occasional overtime as needed.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and professional development opportunities.
- A dynamic and supportive team environment.
- The opportunity to make a positive impact on the lives of our clients and their families.
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