Intake Coordinator

3 weeks ago


College Station, Texas, United States Believe Therapies LLC Full time

Job Summary: We are seeking a highly motivated and organized Intake Coordinator to join our team at Believe Therapies LLC. As a key member of our client services team, you will play a vital role in ensuring a seamless onboarding experience for our clients.

Key Responsibilities:

  • Provide exceptional customer service to clients and their families, ensuring a positive and empathetic experience.
  • Coordinate the intake process, including scheduling evaluations, verifying insurance, and obtaining necessary authorizations.
  • Maintain accurate and up-to-date client records, including demographic information, insurance details, and billing data.
  • Collaborate with our therapy team to ensure timely and efficient scheduling of evaluations and appointments.
  • Monitor and track client statistics, including new patient referrals and evaluation conversions.
  • Participate in weekly reviews and peer feedback to continuously improve performance and contribute to a positive team environment.

Requirements:

  • Bilingual skills (English and another language) are required.
  • High school diploma or equivalent is required; a positive outlook, confidence, and excellent communication skills are essential.
  • Ability to work in a fast-paced environment, adapt to change, and maintain a high level of organization and attention to detail.
  • Flexibility to work a full-time schedule, with occasional overtime as needed.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and professional development opportunities.
  • A dynamic and supportive team environment.
  • The opportunity to make a positive impact on the lives of our clients and their families.


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