Overnight Lead

1 week ago


San Antonio, Texas, United States Taymax Group Full time
Job Title: Overnight Lead

We are seeking a highly motivated and customer-focused Overnight Lead to join our team at Taymax Group. As a key member of our overnight operations team, you will be responsible for ensuring a seamless and exceptional experience for our members and guests.

Key Responsibilities:
  • Lead by example and provide exceptional customer service to all members and guests.
  • Assist in training and developing a high-performing staff of Member Service Representatives working overnight.
  • Supervise staff to ensure all shifts are regularly covered and provide backup support as needed.
  • Oversee the cleanliness of the club, including the front desk area and lobby, and ensure all deep cleaning is completed nightly.
  • Complete all administrative responsibilities, including ordering supplies, tracking statistics, and conducting signage audits.
Requirements:
  • Must be 18 years of age or older and have a high school diploma or equivalent.
  • One year of customer service experience, preferably in a similar gym or retail environment.
  • Current CPR certification preferred.
  • Basic computer proficiency and the ability to learn systems quickly.
  • Solid supervisory, diplomacy, and listening skills.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to lift up to 50 lbs.

We are an equal opportunity employer and welcome talent from all backgrounds and perspectives. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.


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