Member Experience Specialist

7 days ago


Vienna, West Virginia, United States Sam's Club Full time
Job Summary

We are seeking a dedicated and customer-focused individual to join our team as a Member Assistant-Cart Attendant. In this role, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring a positive shopping experience for our members.

Key Responsibilities:

  • Maintain a clean, safe, and organized store environment by adhering to company policies and procedures.
  • Assist members with their purchases, answer questions, and resolve any issues or concerns.
  • Ensure club pick-up orders are filled by contacting members and resolving any delays or issues.
  • Provide member service by acknowledging the member, identifying their needs, and assisting with purchasing decisions.
  • Utilize cash registers to process member transactions and maintain accurate records.

Requirements:

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods of time and lift up to 25 pounds.

Compensation: $22-$30 per hour (estimated salary based on location and experience). Benefits include performance-based bonus awards, competitive pay, and other excellent benefits for a happier mind, body, and wallet.



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