Case Manager
1 week ago
JVS SoCal is a nonprofit, non-sectarian social service agency providing job training, career services, mentoring, and placement assistance to diverse and multicultural populations.
Job SummaryWe are seeking a highly motivated and compassionate Case Manager to join our Supportive Services for Veteran Families (SSVF) program. The successful candidate will work with low-income veteran families at risk or experiencing homelessness, providing supportive services to secure stable housing and prevent permanent homelessness.
Key Responsibilities- Evaluate homeless veterans and families' housing barriers and other social determinant needs through formal and informal assessment strategies.
- Provide comprehensive case management services and support to homeless veterans, assisting them in articulating housing goals and developing an action plan to secure or retain housing.
- Assist veterans in building social skills to enhance safe and affordable housing acquisition and retention.
- Identify, create linkages to, advocate for, and coordinate services for veterans, including housing programs, employment/training services, and benefits.
- Responsible for timely and accurate data collection and reporting into HMIS, ensuring high levels of data integrity.
- Determine veterans' eligibility for VA HUD VASH/SSVF, DMH, CoC, and other housing programs.
- Assess veterans' and families' housing needs and preferences, assisting in the search for appropriate housing, including filling out rental applications, interpreting leases, and understanding tenant rights and responsibilities.
- Monitor and evaluate veterans' progress, maintaining records in HMIS and other applicable program databases and paper records, adhering to program data collection and reporting requirements.
- Maintain compliance with agency and funder protocols and procedures, maintaining confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- BA or BS degree in Social Work, Career Counseling, or other related fields (may be substituted for experience). Four years of case management or housing navigation experience may be substituted for the educational requirement.
- Must have a passion for working and connecting with Veterans.
- A vital customer service and counseling expertise to multi-task is required.
- Must have excellent communication skills.
- Timeliness and attention to detail are essential.
- Must take the initiative; must think outside the box and simultaneously be able to work as part of a team towards unit goals.
The incumbent must be able to stand for extended periods, sit for extended periods, bend and reach for filing and other job-related functions, climb up and down stairs, bend, stoop, and lift to move and retrieve materials, pull, push, and lift, reach both above and below shoulder height, and visually inspect work. Manual dexterity to operate computer and other office equipment is required.
Will work in an office environment and travel to community partners and housing sites. Must lift 15 lbs. with a fair amount of sitting, answering telephone calls, and movement within the office. May be required to work some evenings and an occasional weekend day. Must be able to operate standard office equipment. A valid Driver's License is required.
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