Customer Service Representative

3 days ago


Bellevue, Washington, United States Marriott Hotels & Resorts Full time

Customer Service Representative Opportunity at Marriott Hotels & Resorts

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We are seeking a highly motivated and customer-focused individual to join our front desk team as a Customer Service Representative. This is a fantastic opportunity to develop your skills and career in a dynamic and rewarding environment.

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The estimated annual salary for this role is $50,000 - $60,000, depending on experience and location. As a Customer Service Representative, you will be responsible for providing exceptional service to our guests, handling check-in and check-out processes, and addressing any concerns they may have.

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To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a people person who enjoys delivering exceptional customer service, we encourage you to apply.

\ComponentResponsibilities\Component
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  • Provide exceptional service to guests and exceed their expectations.\Component
  • Handle check-in and check-out processes efficiently and effectively.\Component
  • Address guest complaints and resolve issues promptly and professionally.\Component
  • Collaborate with other departments to ensure seamless guest experiences.\Component
  • Maintain accurate records and reports as required.\Component
\ComponentRequirements\Component
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  • Diploma in Hospitality or related field preferred.\Component
  • Previous customer service experience in a hotel or hospitality setting required.\Component
  • Excellent communication and interpersonal skills.\Component
  • Ability to work in a fast-paced environment and multitask effectively.\Component
  • Fluency in English language (additional languages a plus).\Component


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