Case Manager I

2 days ago

Concord, New Hampshire, United States La Clinica de La Raza Full time
About La Clinica de La Raza

La Clinica de La Raza is a community-based health center dedicated to providing culturally sensitive and high-quality healthcare to the diverse communities of the San Francisco Bay Area.

Job Summary

We are seeking a skilled Case Manager I to join our team. The successful candidate will work under the supervision of the Site Manager and Clinical Supervisor to mitigate the social determinants of health that disproportionately impact our patient population.

Key Responsibilities
  • Improve access, coordination, and care management for La Clinica patients with medical and behavioral health needs
  • Act as a single point of contact for referrals from behavioral health agencies
  • Support patient engagement, linkage, coordination, monitoring, follow-up, and advocacy
  • Establish and maintain good working relationships with staff, medical providers, and outside professionals
  • Promote timely and coordinated internal communications among patients, clinic primary care providers, behavioral health clinicians, case managers, consulting/treating psychiatrists, and others involved in the patient's care provision
Requirements
  • Demonstrated cultural competence and proactive self-reflection on positionality and incorporation of antiracism approaches to clinical care
  • Knowledgeable in the principles, practices, and techniques of social work; basic psychological theory and practices as related to human behavior
  • Familiarity with local resources and regulations (i.e., behavioral health care setting)
  • Familiarity with Motivational Interviewing
  • Ability to quickly identify risk factors as they relate to patient safety and communicate these immediately and effectively to appropriate team members
  • Ability to form empathic and collaborative relationships with patients with medical and behavioral health challenges and flexibility in meeting patients' needs
  • Ability to work across cultures and demonstrate support of diversity, equity, and inclusion
  • Excellent organizational skills and a high degree of interpersonal competence with both staff and patients
  • Ability to work with others on the startup of a new program
  • Ability to work in a fast-paced environment as part of an interdisciplinary team, and to establish effective working relations with staff, patients, and community partners
  • Ability to take on new tasks as needed
  • Ability to conduct psychosocial assessments
Preferred Qualifications
  • BA in social work, psychology, counseling, or related field from an accredited program or university
  • Current BLS (Basic Life Support) Certificate
  • Two years of counseling or case management experience in a medical/social services/mental health setting
  • Experience providing support and advocacy
  • Experience with Motivational Interviewing
What We Offer

La Clinica de La Raza offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are committed to creating a diverse and inclusive work environment that values the contributions of all employees.

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