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Medical Assistant

1 month ago

Fort Thomas, Kentucky, United States St. Elizabeth Healthcare Full time
Job Summary

As a Medical Assistant, you will play a vital role in coordinating and maintaining the clerical functions and duties of a designated unit/program. You will utilize customer service skills when greeting patients/visitors and answering telephone calls. Your ability to complete worklist tasks triggered by physician orders or nurse-generated tasks under the direct supervision of licensed nursing personnel will be essential in providing direct and indirect patient care activities. You will assist patients with activities of daily living, provide personal care, comfort, and maintain a safe and clean environment for an assigned group of patients.

Key Responsibilities
  • Utilize customer service skills when addressing patients/visitors, physicians, and co-workers face-to-face and on the telephone.
  • Organize and perform clerical duties in Epic related to worklist tasks, admission, discharges, transfers, and death of a patient to ensure pertinent data is recorded for present and future use.
  • Complete worklist tasks triggered by physician orders or nurse-generated tasks.
  • Update and maintain patient records as defined by organizational and unit policy to allow functional use by nursing, medical staff, and healthcare team members.
  • Perform activities designed to support the unit as directed, such as ensuring compliance with environmental standards and participating in performance improvement activities.
  • Assist in maintaining an adequate amount of supplies on the nursing unit and obtain other items as needed from central supply and Par level.
  • Function as an information source for medical and nursing staff, patients, and visitors, relaying written and verbal communication and reporting pertinent patient/family observations to the professional staff.
Requirements
  • High school diploma or equivalent.
  • Functionally literate.
  • Ability to perform tasks such as vital signs.
  • Demonstrates knowledge of body mechanics.
  • General computer skills and applications.
  • Customer service experience.