Service Team Associate

3 days ago


El Monte, California, United States El Pollo Loco Full time
Company Overview
As a leading fast-food chain, El Pollo Loco offers a dynamic work environment where you can grow and develop your skills. Our team is passionate about delivering exceptional customer experiences.

Job Summary
We are seeking a Service Team Member to join our team at El Pollo Loco. In this role, you will be responsible for providing top-notch customer service, processing orders efficiently, and maintaining a clean and welcoming store environment. You will also have the opportunity to learn and grow with our company, advancing in roles as you become more experienced.

Key Responsibilities
- Greet and assist customers with their orders in a friendly and helpful manner
- Process and assemble customer orders accurately and on time
- Apply suggestive selling techniques to enhance the customer experience and increase sales
- Welcome customer feedback and address any comments or concerns they may have
- Maintain a clean and organized store environment

About You
- Estimated salary: $12-$15 per hour (dependent on location and experience)
- Ability to work in a fast-paced environment and adapt to changing situations
- Excellent communication and interpersonal skills
- Basic math skills and ability to handle cash and operate a point-of-sale system
- Physical stamina to stand for long periods and lift up to 25 pounds
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