IT Support Specialist

2 weeks ago


Midland, Michigan, United States Stefanini Group Full time
Job Title: Deskside Technician II

Stefanini Group is seeking a highly skilled and experienced Deskside Technician II to join our team. As a Deskside Technician II, you will be responsible for providing technical support and maintenance for our clients' IT equipment and systems.

Key Responsibilities:
  • Provide technical support and maintenance for IT equipment and systems
  • Install, configure, and troubleshoot hardware and software issues
  • Perform routine maintenance tasks, such as cleaning and updating software
  • Collaborate with other teams to resolve complex technical issues
  • Document and track technical issues and resolutions
Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in IT support or a related field
  • Strong knowledge of hardware and software systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Preferred Qualifications:
  • A+ certification
  • Microsoft Certified Professional (MCP) certification
  • ITIL Foundations certification
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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