Healthcare Receptionist

1 week ago


Alexandria, Virginia, United States Gastro Health Full time
About This Role

We are seeking a highly motivated and organized individual to join our team as a Front Desk Representative. In this role, you will be responsible for providing exceptional customer service to patients, answering phone calls, scheduling appointments, and maintaining accurate records.


Responsibilities

The Front Desk Representative will be responsible for:

  • Greeting patients in a friendly and professional manner
  • Responding to phone calls and emails in a timely and efficient manner
  • Scheduling appointments and managing the schedule
  • Maintaining accurate and up-to-date records
  • Verifying insurance benefits and eligibility
  • Collecting co-payments and processing payments
  • Assisting patients with questions and concerns
  • Maintaining a clean and organized work environment


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