Plumbing Customer Service Representative
3 weeks ago
Graham-Simon Plumbing Company, LLC is seeking a highly skilled and customer-focused Customer Service Representative to join their team. As a key member of the office staff, you will be responsible for providing exceptional customer service to clients while working in a fast-paced environment.
About UsGraham-Simon Plumbing Company, LLC has been serving the community for over 35 years, with a commitment to quality service at an affordable price. Our family-owned business values our customers and employees above all else, and we strive to create a positive work environment that promotes growth and development.
Job SummaryThis role earns a competitive salary range of $13.00 - $19.00 per hour, depending on experience, and includes generous benefits such as a 401(k) plan and profit-sharing. The successful candidate will be a motivated and organized individual with excellent communication and interpersonal skills.
Key Responsibilities:- Provide superb customer service to clients via phone and in person
- Create jobs in dispatching software for service inquiries
- Answer questions and resolve issues for clients or escalate to a manager as appropriate
To be successful in this role, you will need:
- Computer skills, including Microsoft Office and Google suite
- Typing and data entry skills
- Exceptional customer service skills
A background check and drug screening are required for this position. If you are a motivated and detail-oriented individual with excellent communication skills, please apply today
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