Personalized Banking Experience Representative
3 weeks ago
Do you enjoy working with people and providing exceptional customer service? Are you detail-oriented and able to multitask effectively?
We are seeking a highly skilled Customer Service Representative to join our team at Susquehanna Community Bank. In this role, you will be responsible for delivering personalized banking experiences to our customers, processing transactions accurately, and maintaining high levels of customer satisfaction.
We offer a competitive salary of $55,000 - $80,000 per year, based on experience, as well as opportunities for career growth and professional development in a dynamic and supportive work environment.
Key Responsibilities
- Provide exceptional customer service by responding to customer inquiries and resolving issues efficiently.
- Process transactions accurately and efficiently, including receiving checks and cash for deposits and processing mortgage and consumer loan payments.
Requirements
To succeed in this role, you should have:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong analytical and problem-solving skills.
- Basic math and computer skills.
- A minimum of six months' experience in a customer-facing role or related field.
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