Banking Relationship Coordinator

1 week ago


Payson, Arizona, United States Washington Federal Full time
Join Our Team

We are looking for a talented Customer Service Representative to join our team at Washington Federal. In this role, you will have the opportunity to develop your customer service skills and work with a dynamic team to deliver exceptional results.

Key Performance Indicators
  • Resolve 90% of client inquiries within 24 hours
  • Achieve a first-call resolution rate of 80%
  • Maintain a customer satisfaction rating of 95%
Requirements
  • High school diploma or equivalent required; associate's degree preferred
  • At least 9 months experience in customer service or related field
  • Strong analytical and problem-solving skills
Our Benefits Package

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off.



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