Avaya Telephony Engineer Lead
3 weeks ago
Medix™ is seeking an experienced Avaya Telephony Engineer to join our team in Baltimore, MD.
Estimated Salary: $90,000 - $120,000 per year
About the Role:This 6-month contract-to-hire position offers a unique opportunity to work with a leading healthcare organization and contribute to the success of their Avaya telephony system. As a key member of our engineering team, you will be responsible for designing, implementing, and maintaining Avaya solutions and upgrades.
Key Responsibilities:
- Design and implement Avaya telephony solutions, ensuring seamless integration with existing systems.
- Perform regular system upgrades, patches, and maintenance to ensure optimal functionality and minimize downtime.
- Provide expert-level support and troubleshooting for Avaya telephony systems, resolving complex issues efficiently.
- Configure and manage Avaya call routing, call flows, hunt groups, call centers, and VoIP systems, ensuring maximum efficiency and productivity.
- Collaborate with the network engineering team to ensure that the Avaya telephony system operates in harmony with the Cisco environment.
- Prioritize and manage tasks and projects independently, ensuring timely completion and high-quality results.
To succeed in this role, you will need:
- At least 5 years of experience with Avaya Telephony (or similar systems) and a proven track record of successful implementations and upgrades.
- Excellent communication and project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Familiarity with Cisco Networking (a plus) and a willingness to learn and adapt to new technologies.
We are a leading provider of healthcare staffing solutions, committed to delivering exceptional service and support to our clients and candidates. If you are a motivated and experienced professional looking for a challenging and rewarding opportunity, we encourage you to apply.
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