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Sales Associate: Customer Service Representative
2 months ago
Costello's Ace Hardware is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service: Greet every customer, answer questions, and provide information on products and services.
- Product Knowledge: Stay up-to-date on product knowledge, including features, benefits, and applications.
- Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and receiving area.
- Teamwork: Collaborate with colleagues to achieve sales goals, provide support, and maintain a positive work environment.
- Adaptability: Be flexible and adapt to changing situations, including unexpected customer needs and store requirements.
- Physical Ability: Stand for long periods, walk, and lift up to 60 pounds.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Problem-Solving: Ability to resolve customer complaints and concerns in a professional and courteous manner.
- Teamwork: Collaborate with colleagues to achieve sales goals and maintain a positive work environment.
- Competitive Pay: Competitive hourly rate and opportunities for advancement.
- Benefits: Comprehensive benefits package, including medical, dental, and vision insurance.
- Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
