Customer Service Ambassador
3 days ago
About Walmart
At Walmart, we're committed to helping our customers save money and live better - anytime and anywhere - in retail stores, online, and through their mobile devices. We're known for providing quality products at affordable prices, but that's not all. Our associates are the heart of what we do and make a difference every day in the lives of our customers.
Job Summary
We're seeking a talented Cashier & Front End Services associate to join our team As a cashier, you'll play a major role in creating an exceptional customer experience by ensuring accurate transactions, answering customer questions, and maintaining a clean and organized checkout area. You'll also be responsible for operating equipment, such as cash registers and cart scanners, to efficiently manage the flow of customers.
About the Role
As a Cashier & Front End Services associate, you'll be the first point of contact for many customers, setting the tone for their shopping experience. You'll need to possess excellent communication skills, both verbal and non-verbal, to effectively interact with customers, answer their questions, and resolve any issues that may arise. Your ability to multitask, work in a fast-paced environment, and maintain a positive attitude will be essential in delivering outstanding customer service.
What You'll Do
- Greet customers warmly and respond promptly to their needs
- Process transactions accurately and efficiently, handling cash, credit card payments, and other payment methods
- Maintain a clean and organized checkout area, including the counters, floors, and surrounding areas
- Operate equipment, such as cash registers and cart scanners, to efficiently manage the flow of customers
- Answer customer questions and provide assistance with their purchases
- Collaborate with colleagues to ensure seamless operations and provide support when needed
The Ideal Candidate
We're looking for a highly motivated and customer-focused individual who is passionate about delivering exceptional service. If you're a people person with excellent communication skills, a strong work ethic, and a willingness to learn and grow, we'd love to hear from you
Benefits
- Competitive hourly wage ($14.00 - $26.00)
- Annual or quarterly performance incentives
- Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances
- Comprehensive benefits package, including medical, vision, and dental coverage, 401(k), stock purchase, and company-paid life insurance
- Paid time off benefits, including parental leave, family care leave, bereavement, jury duty, and voting
- Short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more
- Tuition reimbursement program for full-time and part-time associates in Walmart and Sam's Club facilities
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