Client Care Ambassador

7 days ago


Gardner, Massachusetts, United States Garlock Flexibles Full time
About the Position

We are seeking a highly skilled CLIENT CARE AMBASSADOR to join our team at Garlock Flexibles. As a Client Care Ambassador, you will play a critical role in building and maintaining strong relationships with customers.

The estimated salary for this position is $55,000 - $70,000 per annum, based on experience.

Your key responsibilities will include:

  • Building customer loyalty by proactively managing customer expectations.
  • Providing innovative service solutions to meet customer requirements.
  • Collaborating with operations/supply chain teams to ensure seamless customer service experiences.

Requirements:

  • 2 years related experience in a customer service environment.
  • Demonstrated knowledge of ERP systems and Microsoft Office suite.
  • Excellent communication and written skills.
  • Strong attention to detail and acute problem-solving skills.

Benefits:

  • A competitive salary range.
  • Ongoing training and development opportunities.
  • A collaborative and supportive work environment.


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