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Overnight Member Services Associate

2 months ago

Kinston, North Carolina, United States Planet Fitness Full time
Join the Excel Fitness Team - A Planet Fitness Franchise

Excel Fitness is a thriving franchise group operating over 130 fitness centers across six states. We are committed to delivering an exceptional experience for our members while providing excellent career paths for our dedicated team members.

Position: Front Desk Team Member

Role Overview:
  • Process member check-ins efficiently.
  • Guide potential members through facility tours and assist with enrollment.
  • Manage updates to member profiles and accounts.
  • Address member inquiries and concerns with professionalism.
  • Perform thorough cleaning and maintenance of the facility.
  • Conclude shifts and manage cash deposits.
Qualifications:
  • Outstanding customer service abilities.
  • Positive demeanor and professional conduct.
  • Prior experience in customer service is advantageous.
  • Dependable and punctual.
  • High School diploma or GED is mandatory.
  • Must be at least 18 years of age.
Physical Requirements:
  • Standing and walking for the duration of the shift.
  • Occasional lifting of up to 50 lbs.
  • Availability for overnight shifts.
Benefits & Advantages:
  • Access to a financial wellness program.
  • Complimentary Planet Fitness Black Card Membership.
  • Employee Assistance Program offering counseling services.
  • Paid Time Off, Parental Leave, and Health Insurance options.
Join us in enhancing the lives of our members at Excel Fitness.