Automotive Parts and Service Representative

4 days ago

Orange Park, Florida, United States AutoZone Full time

**Automotive Parts and Service Representative:**

This role is responsible for providing expert advice and assistance to customers in selecting the right products and services for their vehicle needs. The ideal candidate will possess a strong understanding of automotive parts, excellent communication skills, and the ability to work independently.

Main Responsibilities:

  • Product Knowledge: Maintain up-to-date product knowledge and current promotions through AutoZone systems and information sources.
  • Customer Engagement: Engage with customers to understand their needs and provide personalized recommendations and solutions.
  • Store Operations: Ensure assigned store tasks are completed in a timely manner on assigned shift, maintaining a clean and organized store environment.
  • Cash Handling: Operate cash registers accurately and follow established cash handling procedures to minimize errors and prevent loss.
  • Safety and Security: Maintain a safe working environment by adhering to company policies and loss prevention procedures, reporting any safety concerns or incidents to management.
  • Tech Support: Assist customers with technical issues related to products and services, providing accurate and helpful advice and guidance.
  • Communication: Communicate effectively with colleagues and management regarding customer concerns and employee matters, developing and maintaining effective relationships with all stakeholders.

Requirements:

  • High School diploma or equivalent required
  • Basic knowledge of automotive parts and experience working in a retail environment preferred
  • Excellent communication and interpersonal skills
  • Ability to lift, load, and deliver merchandise (up to 50 pounds)
  • Flexibility to work a variety of shifts, including evenings, weekends, and holidays

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