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Fulfillment Team Lead

2 months ago

Greeneville, Tennessee, United States Lowe's Full time

Job Summary

Lowe's is seeking a skilled Fulfillment Team Lead to oversee the daily operations of our Fulfillment Team. As a key member of our team, you will be responsible for providing guidance and support to our Fulfillment Associates, ensuring that orders are accurately processed and fulfilled in a timely manner.

Key Responsibilities

  • Provide coaching and support to Fulfillment Associates to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Oversee the checking, managing, and fulfilling of orders, including online, pick up later, delivery, install, and pro orders.
  • Assist with picking and checking merchandise for customer pickup, delivery, and installer pickup.
  • Monitor and analyze order fulfillment metrics to identify areas for improvement and implement process changes as needed.

Requirements

  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Minimum 2 years of experience in a related field, preferably in a supervisory or leadership role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with a diverse team.
  • Strong problem-solving and analytical skills, with the ability to analyze data and make informed decisions.

About Lowe's

Lowe's is a leading home improvement retailer committed to helping customers improve their homes and lives. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.