Cloud Operations Specialist
3 weeks ago
About Sev1Tech
Founded in 2010, Sev1Tech is a leading provider of IT, engineering, and program management solutions.
We focus on delivering high-quality services to critical missions across Federal and Commercial Clients.
Our mission is to build better companies, enable better government, protect our nation, and foster rewarding career progression for our team members.
Job Summary
We are seeking an experienced Cloud Operations Analyst to provide cloud-based operations services to the Department of Homeland Security (DHS).
The successful candidate will manage, optimize, and troubleshoot issues related to cloud computing, storage, and application hosting platforms.
They will also monitor and analyze cloud computing statistics and systems using various tools and technologies.
Key Responsibilities
- Manage, optimize, and troubleshoot issues for DHS's cloud compute, storage, and application hosting platforms
- Monitor and analyze cloud computing statistics and systems using CSP statistical feeds and monitoring tool alert captures
- Conduct real-time monitoring and triaging of security alerts from SIEM, System, Network Appliance, Cloud Service, email, and Endpoint systems
- Monitor voice, electronic, and other sources designated by the Government for notification of network and cloud incidents, outages, and service degradations
Requirements
- BA or BS degree, or at least 5 years of IT work experience in federal government contracting
- Five or more years of experience as a Cloud Analyst
- Experience monitoring networks, applications, and platforms in the cloud and on-prem including data centers
- Cloud operations experience with systems and data hosted in Microsoft and AWS environments
- Experience analyzing alerts and data from cloud native and other infrastructure and application monitoring tools
- Strong quantitative and qualitative data analysis skills
- Strong problem-solving and troubleshooting capabilities
- Ability to triage and efficiently escalate network and security issues, events, and problems
- Effective communication and collaboration skills, working with Tier 3 personnel, contractor teams, IT customers, and vendors
- Clearance Requirement: Public Trust clearance or higher; Public Trust clearance with DHS or Customs & Border Protection preferred
Desired Qualifications
- CSP Certification
- DHS experience
Salary and Benefits
Sev1Tech offers a competitive salary ranging from $120,000 to $180,000 per annum, depending on experience, plus benefits including health insurance, retirement plans, and paid time off.
Estimated Salary: $150,000 per annum
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