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Spa and Salon Receptionist

2 months ago

Naples, Florida, United States Quail West Foundation Full time
Job Title: Spa & Salon Receptionist

We are seeking a friendly and professional Spa & Salon Receptionist to join our team at Quail West Foundation. As a key member of our front desk team, you will be responsible for managing bookings, greeting customers, and providing exceptional customer service.

Key Responsibilities:
  • Manage bookings and appointments for hairdressing, beauty, and spa services
  • Greet and welcome customers in a friendly and professional manner
  • Tend to customer needs, inquiries, and complaints
  • Inform the salon and spa team about customer appointments and requirements
  • Process bookings and cancellations and manage appointment schedules
  • Ensure the reception area is kept clean and professional
  • Assist with marketing and sales by providing customers with information on promotions and new products and services
Requirements:
  • A minimum of 1-year experience as a receptionist
  • Proficiency in administrative computer software such as MS Word, Excel, and Outlook
  • The ability to remain calm and professional in stressful situations
  • Strong marketing and sales abilities
  • Excellent customer service and communication skills
Why Work with Us:
  • Uniforms provided
  • Free employee meals
  • Holiday Bonus
  • $500.00 Employee Referral Bonus
  • Discounts on retail items at the Golf Shop
  • Special parties & celebrations