Regional Quality Assurance Specialist

2 weeks ago

Lockbourne, Ohio, United States ODW Logistics Full time
Job Title: Regional Quality Coordinator II

ODW Logistics is a people-focused and customer-driven third-party logistics (3PL) provider committed to delivering seamless end-to-end supply chain solutions. Our extensive range of services include supply chain design and innovation, warehousing, efficient distribution and fulfillment, freight brokerage, transportation management, and specialized e-commerce fulfillment solutions.

Key Responsibilities:
  • Establish, maintain, and continually improve overall quality management systems at the site.
  • Audit site for compliance with all applicable internal and external regulatory standards.
  • Provide customer point of contact at the site level for quality-related issues and initiatives.
  • Track, monitor, and report quality metrics for the site.
  • Create and update current Standard Operating Procedures (SOP) and Work Instructions (WI).
  • Oversight of AQL requirements for packaging services and documentation of results.
  • Perform regular process audits to ensure accuracy of site-specific documentation.
  • Enforce company policy on documentation and control systems.
  • Support the implementation of new processes and documentation.
  • Verify all associates are trained on current versions of documents.
  • Control of nonconforming product is handled per procedure.
  • Ensure all Corrective and Preventative actions (CAPAs) are implemented per company procedure.
  • Provide hands-on problem resolution assistance to ensure compliance in a timely manner.
  • Monitor CAPA log and follow up with operations management team to ensure deadlines are met and solutions are effective.
  • Track and log customer and internal complaints or findings.
  • Partner with next-level Quality Management to develop, distribute, and maintain regular quality metric reporting.
  • Partner with site operations management team to advise on quality-related issues and initiatives.
Requirements:
  • 3 years of quality experience in a distribution center or manufacturing environment.
  • Experience in documentation control and management.
  • ISO experience preferred.
  • Proficiency in MS Office Suite products.
  • Green or Black belt in Lean & Six Sigma (preferred).
  • Ability to communicate with all levels of the organization.
Our Values:
  • Respect: Give and it will be given.
  • Trust: Earned over time.
  • Team: Accomplish more together.
  • Opportunity: Realize your potential.

ODW Logistics is an equal opportunity employer and prohibits discrimination and harassment of any kind. All employment decisions at ODW Logistics are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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