Customer Service Representative

1 week ago


Lake Success, United States Madison Mortgage Services Inc. Full time
About Our Team

We are Madison Mortgage Services Inc., a family of dedicated professionals who believe in achieving greatness together. Our core values include teamwork, commitment, and excellence. We are seeking a highly skilled and organized Customer Service Representative to join our team.

This is an exciting opportunity for someone who is passionate about delivering outstanding results, working in a fast-paced environment, and being part of a dynamic team. If you have a strong work ethic, excellent communication skills, and a passion for excellence, we encourage you to apply.

Estimated Salary:$45,000 - $50,000 yearly

About the Job:

  • Provide exceptional customer service to all visitors, clients, and employees
  • Manage daily operations, including mail, packages, and deliveries
  • Book travel arrangements, prepare itineraries, and schedule appointments
  • Maintain an accurate and up-to-date business calendar
  • Assist with administrative tasks, such as data entry, copying, filing, and maintaining office supplies
  • Maintain a clean and tidy break room and conference rooms
  • Build strong relationships with visitors and employees by providing exceptional customer service
  • Assist with interviews and provide a top-notch experience for all individuals visiting our front desk

Requirements:

  • At least one year of experience in a reception or administrative assistant role
  • Strong customer service, interpersonal, organizational, and time management skills
  • High school graduate, GED recipient, or equivalent
  • Previous experience with word processing programs and basic computer skills
  • Experience answering telephone calls and resolving stressful situations


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