Customer Service Representative
1 week ago
We are Madison Mortgage Services Inc., a family of dedicated professionals who believe in achieving greatness together. Our core values include teamwork, commitment, and excellence. We are seeking a highly skilled and organized Customer Service Representative to join our team.
This is an exciting opportunity for someone who is passionate about delivering outstanding results, working in a fast-paced environment, and being part of a dynamic team. If you have a strong work ethic, excellent communication skills, and a passion for excellence, we encourage you to apply.
Estimated Salary:$45,000 - $50,000 yearly
About the Job:
- Provide exceptional customer service to all visitors, clients, and employees
- Manage daily operations, including mail, packages, and deliveries
- Book travel arrangements, prepare itineraries, and schedule appointments
- Maintain an accurate and up-to-date business calendar
- Assist with administrative tasks, such as data entry, copying, filing, and maintaining office supplies
- Maintain a clean and tidy break room and conference rooms
- Build strong relationships with visitors and employees by providing exceptional customer service
- Assist with interviews and provide a top-notch experience for all individuals visiting our front desk
Requirements:
- At least one year of experience in a reception or administrative assistant role
- Strong customer service, interpersonal, organizational, and time management skills
- High school graduate, GED recipient, or equivalent
- Previous experience with word processing programs and basic computer skills
- Experience answering telephone calls and resolving stressful situations
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