Customer Service Team Member
6 days ago
At U-Haul, we are committed to delivering exceptional customer service and ensuring our customers get all the help they need on their journeys. We are seeking a friendly and motivated Customer Service Representative to join our team as part of a supportive team.
We offer a competitive salary of approximately $16.50 per hour, plus opportunities for advancement, career stability, and a range of benefits including health insurance, paid holidays, vacation, and sick days, if eligible, life insurance, MetLaw Legal program, MetLife auto and home insurance, discounts on Apple products, Dell computers, cell phone plans, hotels, and more, 401(k) Savings Plan, Employee Stock Ownership Plan (ESOP), 24-hour physician available for kids, dental & vision plans, business travel insurance, You Matter EAP, LifeLock Identity Theft Protection, Critical Illness/Group Accident Insurance, and Dave Ramsey's SmartDollar Program.
Job Description
As a Customer Service Representative, you will be responsible for assisting customers inside and outside a U-Haul center with U-Haul products and services, using smartphone-based U-Scan technology to manage rentals and inventory, moving and hooking up U-Haul trucks and trailers, cleaning and inspecting equipment on the lot including checking fluid levels, answering questions and educating customers regarding products and services, preparing rental invoices and accepting equipment returned from rental, installing hitches and trailer wiring, filling propane, driving a forklift, and participating in ongoing continuous U-Haul education through U-Haul University.
Required Skills and Qualifications
You must have a valid driver's license and ability to maintain a good driving record, high school diploma or equivalent, be available to work Part Time Evenings Weekends and Holidays, have basic customer service/computer knowledge, basic mechanical skills, willingness to learn, flexibility to perform both inside and outside duties including sanitizing trucks, and be able to lift equipment weighing a minimum of 50 lbs assisted or unassisted.
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