Hospitality Host
3 weeks ago
The estimated salary for this position is $50,000 - $70,000 per year.
About the JobWe are seeking a highly skilled Front Desk Customer Service Agent to join our team at the Kimpton Shorebreak Resort. As a key member of our front desk team, you will be responsible for delivering exceptional customer service and creating unforgettable experiences for our guests.
Key Responsibilities:
- Check-in and check-out hotel guests in a welcoming and efficient manner.
- Respond to guest inquiries and resolve issues promptly and professionally.
- Process cash and credit transactions accurately and securely.
- Assist with room assignments and coordinate special requests.
- Collaborate with other departments to ensure seamless operations and exceptional guest experiences.
Requirements:
- High school diploma or equivalent required.
- Previous experience in a front desk or customer-facing role preferred.
- Familiarity with hotel systems and operations.
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