Bookstore Associate

About Goodwill

Goodwill Industries of San Diego County is a mission-integrated organization that provides job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

We are committed to making a positive impact in our community by providing quality services and promoting social responsibility.

This Bookseller/Cashier I role is responsible for receiving and disbursing money, processing credit/debit card and cash payments using POS system, and providing good customer service and accurate cash handling.

1. Rings up customers using POS system, receives payment of cash, credit card, debit cards, and GISD gift certificates, bags and/or wraps customers' purchases.
2. Provides excellent customer service to donors and shoppers, greets customers upon entering and leaving the store, and listens to customers' complaints politely and refers them to management for appropriate resolution.
3. Utilizes 4DX methodology for achieving organizational goals.
4. Follows Daily Assignment List issued by management, which includes duties such as sorting and shelving books, pricing books and merchandise, identifying books/products that are in popular demand, and placing new merchandise on sales floor, creating window and in-store displays, and keeping the store stocked with fresh merchandise.
5. Keeps all areas of the store clean and neat, assists in housekeeping duties, including mopping floors when necessary.
6. Reports any incidents of theft or unauthorized possession of company property to management immediately.
7. Accepts donations according to company guidelines and maintains all donation receipts securely in an organized manner.
8. Performs other related duties as assigned.

Education: High School Diploma (or GED) preferred. Experience: Minimum one year related experience. Computer Skills: Basic use of computer and computer-related equipment/software. MS Office Suite Word and Excel programs. Equipment: Ability to operate electronic, POS cash register system. Cash Handling: Able to perform simple arithmetic tasks, including addition, subtraction, fractions, percentages, etc. Follow procedures and company-established guidelines both in written and unwritten format.