The Director of IT will oversee the entire IT Department, including all projects, staff, and systems. They will work closely with top management to ensure all technology is up to date and functioning smoothly.

• Oversee IT operations and supervise systems and IT staff, including hardware and software.
• Design, develop, and implement department systems, policies, and procedures.
• Safeguard data, network access, and system security.
• Conduct regular system audits and analyze outcomes.
• Consult senior-level stakeholders across the organization to identify business and technology needs and optimize the use of information technology.
• Provide direction, guidance, and training to IT staff and employees.
• Liaise with other departments to determine and address their IT needs and requirements.
• Propose strategic solutions and recommend new systems and software.
• Build and maintain relationships with external advisors and vendors.
• Ensure reported issues are resolved in a timely manner.

• Bachelor's degree in information technology, computer science, information systems, or a related field.
• 6+ years' management experience in an IT environment.
• 2+ years' experience working with ERP/CRM systems.
• Experience providing IT solutions in a clinical environment preferred.
• Excellent leadership and decision-making skills.
• Strong knowledge of project management principles.
• Involved in enterprise-level upgrades, including CRM, ERP, network, etc.
• Understanding of routers, switches, firewalls, enterprise Ubiquiti Wi-Fi, VoIP, call center, etc.
• Experience with warehouse management, shipping systems, etc.

To perform this job successfully, an individual should have knowledge of all Microsoft and Oracle applications, very solid computer knowledge, effective troubleshooting skills, ability to multi-task many projects, ability to teach and train employees who need assistance. They must have excellent communication with top executives and be able to execute projects by given deadlines.

The position requires sitting, standing, walking, stooping, bending, reaching, and kneeling occasionally. Lifting from 15 to 20 lbs is also required. The work environment is typical of an office setting, with noise, dust, lighting, temperature, and physical/ergonomic hazards.