Retail Support Specialist

1 week ago


East Amherst, United States Rite Aid Full time
Service Associate Job Description: Rite Aid Corp. is seeking a highly motivated and customer-focused Service Associate to join our team in Buffalo, NY. As a key member of our sales team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store appearance, and meeting sales targets.

About the Role: In this role, you will have the opportunity to work with a variety of products, including health and wellness items, beauty supplies, and household essentials. You will also be responsible for processing customer transactions, handling returns and exchanges, and maintaining accurate inventory levels.

Key Responsibilities: * Provide excellent customer service by responding to customer inquiries, addressing concerns, and making recommendations.* Maintain a clean and organized store appearance, including restocking shelves and facing merchandise.* Meet or exceed sales targets by promoting products, suggesting alternatives, and engaging with customers.* Process customer transactions accurately and efficiently, using POS systems and other technology tools.* Handle returns and exchanges promptly and professionally, resolving any issues that may arise.* Maintain accurate inventory levels, including tracking stock levels, ordering supplies, and reporting discrepancies.

Requirements: To be successful in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment and multitask. You should also be available to work varied shifts, including evenings, weekends, and holidays. A high school diploma or equivalent is required, and prior retail experience is preferred.

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