Branch Operations Manager

2 weeks ago

Virginia Veterans Dr Roanoke VA USA, United States Airgas Full time

Branch Manager Role Overview

Airgas is seeking a highly skilled Branch Manager to oversee all branch operations, ensuring safety management, staff development, facility maintenance, cost management, and regulatory compliance in line with Airgas policies.

Safety and Regulatory Compliance

  • Promote a safety culture and improve safe work behaviors among associates.
  • Conduct safety incident investigations and recommend corrective actions.
  • Develop training tools for safety, regulatory compliance, and operational efficiency.
  • Ensure compliance with OSHA, FDA, and EPA regulations and maintain training records.

Personnel and Personnel Development

  • Supervise and effectively manage direct reports.
  • Develop recruitment, staff development, and retention strategies with HR support.
  • Conduct interviews, training, performance appraisals, and address associate concerns.

Customer Service and Business Development

  • Provide excellent customer service to all clients.
  • Handle customer inquiries promptly and courteously, ensuring complete satisfaction.
  • Maintain existing accounts and identify and prioritize target accounts for growth.
  • Support outside sales representatives and assist with quotes and customer follow-up.

Business and Facility Management & Support

  • Oversee branch operations, profitability, and facility cleanliness.
  • Manage budgeting, accounts receivable, gross margins, operating expenses, and inventory.
  • Schedule and execute preventative maintenance for equipment and vehicles.
  • Maintain adequate inventory levels and manage accounts receivable within company guidelines.
  • Analyze sales data, prepare annual sales forecasts, and optimize budget allocations.
  • Ensure compliance with all regulatory requirements and complete required paperwork accurately.

Requirements and Qualifications

  • Bachelor's Degree in Business, Management, Accounting, or a related field, or equivalent experience.
  • Minimum of 5 years' experience in the welding industry and/or sales, with 2 years of supervisory experience preferred.
  • SAP knowledge and experience are advantageous.

Travel Requirements

  • Occasional travel (1-33% of work time) may be required.

Communication and Critical Thinking Skills

  • Strong communication skills, both written and verbal, to interpret business documents and safety instructions.
  • Ability to solve practical problems and deal with limited standardization.

Benefits

Airgas offers a comprehensive benefits package, including medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.

We provide a progressive parental leave package for eligible Airgas parents, offering generous paid time off for the birth or placement of children.

Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program for dependent children.

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